When it comes to growing your business, keeping your clients happy is essential. Here are three expert tips for client retention.
1. Ramp up your rewards program
Did you know that 74% of businesses that offer a reward program see an increase in client retention?
Offer points for actions you want to encourage, such as bringing a friend or writing a review. Set up a leaderboard to track your members’ progress alongside each other. The more your clients win, the more they will come back.