ALIGN YOUR PEOPLE PLAN TO YOUR PURPOSE
Your purpose is your guiding light. Everything should extend from your purpose; your brand, your customer journeys, and your people plan. How does your current people plan deliver on your purpose?
PEOPLE PLAN WORKSHOP
Questions to work through with your leadership team:
REHIRING YOUR TEAM
Practical considerations are probably top of mind for you right now; consider these in relation to your purpose, values and brand promise.
- Start fresh: if you could start again, what would you do differently? What skills/experience do you need? Is everyone aligned to your values? Are you delivering on your brand promise to your members/participants?
- Do the math: what is your new capacity? How many classes can you run? How does this impact the number of staff you need?
- Look ahead: what are your predictions for bouncing back? What digital solutions will you be offering? Do you have people that can deliver on this long term vision?
- Ask your team: have you checked in with them? Are they comfortable to return? What is their home situation? Are they in a better financial position because of the unemployment payment or new digital platform? Do you know how to entice them back?
- Know your legal/financial situation: do you understand how the PPP loan scheme works and how to use this to your advantage? Are you taking into account your mid-long term forecasted revenue when making people decisions?
- If you’re not bringing everyone back, have a clear process in place for selecting those being offered new roles and ensure it is documented
Improve your hiring practices: set goals to become more inclusive and diverse, focus on mindset and values, set clear expectations on roles and responsibilities
- Engage with those you want to bring back on a 1:1 basis so they feel valued and you can listen and respond to their concerns
THE RIGHT PEOPLE, DOING THE RIGHT THINGS
Revise your role functions, org structure and job descriptions. Align these to your purpose, values and brand promise.
TIPS FOR ENGAGING & COMMUNICATING WITH YOUR TEAM
- Start with a team session which includes: purpose, vision, values, brand promise, current and future state of the business, how they will impact success.
- Get input from the team anonymously or from suggestions before the meeting so you can be sure you’re getting all issues out on the table; even if you don’t want to hear it!
- Ask for volunteers from the team to lead ongoing work on diversity & inclusion, culture, communication and innovations.
- Create a regular schedule so they know when to expect communication from the business and how to get involved.
- Check in regularly either through 1:1 conversations or pulse checks