Increased customer retention = increased profits !
Enhancing your community’s brand experience is the number one way to drive revenue. According to Bain & Company, a 5% increase in customer retention correlates with at least a 25% increase in profit.
Nt Etuk the CEO of FitGrid and Co-Founder of BFS has helped hundreds of fitness businesses build a stronger community through his memorable presentations at the top conferences in the industry.
In Building a Vibrant Community That Continuously Drives Revenue & Kinship, he will guide you through the steps and actions to cultivate this in your community.
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Engage your community in person and online.
Create a sense of shared purpose that will unite your clients.
Drive revenue based on deeper insights.
Craft specific messages that will create tighter bonds.
Design programs that will activate clients to bring friends.
Ntiedo (Nt) Etuk is founder and CEO of FitGrid, a ground-breaking connectivity platform that helps fitness studios leverage the power of their entire community to drive revenue, retention and engagement. Honored as a Crain’s 40 Under 40, Top Entrepreneur and a Silicon Alley One to Watch by Crain’s New York, he has been featured in Forbes, BusinessWeek and The New York Times. He’s guested on NBC, CNBC and Fox. Etuk, who’s also co-founder of the Boutique Fitness Summit, received a bachelor’s degree in computer engineering from Cornell University and an MBA from Columbia Business School.
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