[Podcast] The Perfect Reopen: Reconnecting Community Through Exceptional Customer Experience

In today’s episode we explore the topic of reopening a studio. Jordan Strouse shares how Houston has already come together in the aftermath of Hurricane Harvey, and how that better prepared their diverse community to band together through COVID-19.

Jordan offers his perspective on why he chose NOT to live stream classes during the closure, some ways SWEAT 1000 is innovating the cleaning game, plus he gets straight up mathematical on class scheduling and why you should be customer-service oriented now more than ever because it’s just good business.

Thanks for listening! If you liked this podcast you’ll LOVE our new white paper, Five Steps to A Successful Reopen After COVID-19, which gives a step-by-step guide on how to relaunch your studio through savvy studio marketing.


Search Topics Here: