Using Your Brand Culture to Generate Profits, Retain Employees and Customers & Scale Your Business

Many companies scale too quickly and add locations at a frenetic pace without first solidifying their brand and culture. The best way to survive in this competitive landscape is to get rock solid on who your company is – and your why. Amy Hochhauser, founder of multi-state-location JoyRide Cycling + Fitness, has mastered building and remotely managing high-performance teams of more than 100 instructors by making every major decision through the lens of her corporate culture and values. In this enlightening session, you’ll learn the concrete ways that JoyRide relies on its core values to more effectively manage – from hiring, to staff interactions and feedback, to customer service and more.